Service Excellence (BSNS 4001)
Service excellence develops a sustainable competitive advantage. By learning and applying superior customer service techniques, students learn how to strengthen their own customer relationships with the objective of long-term loyalty to the organization.
Credits:
| Credit Hours | Contact Hours | Lecture Hours | Lab Hours | Other |
|---|---|---|---|---|
3.000 |
42.000 |
|
|
|
[+] Prerequisites:
[+] Corequisites and Concurrent Prerequisite(s):
None
[+] Equivalents:
[-] Restrictions:
Must be enrolled in one of the following Levels:
Undergraduate - degree level
Must be enrolled in one of the following Majors:
(BBML) Hon. Bach BusAdmn(Mgmt-Leader)
(BBAM) Bachelor of Bus (Auto Mgmt)
(BBGM) Bachelor of Bus (Golf Mgmt)
(BAGM) Hon. Bach BusAdmin (Golf Mgmt)
(BBAA) Honours Bach Bus Admin(AutMgm)